E2E Customer Focus

E2E Customer Focus is a service development company registered under the laws of Ghana that specializes in equipping internal customers of customer-centric businesses with the rights skill set to ensure excellent service delivery to external customers hence maximizing profits.

We believe that customer service does not only BEGIN and END with the front desk or customer service person who directly interfaces with the customer but runs through all the other functions or departments within the organization through a common language called A Service Principle A Service Principle.

Products

1. CPD accredited Corporate and individual training and consultancy

2. Customer Experience Strategy

3. Service Blueprint Design

4. Organizational Culture Management

5. HR Services

E2E Customer Focus is officially recognized as an Accredited Provider (#60068) by the Continuing professional development (CPD) Standards Office, UK. Our training course materials have successfully been assessed and have been awarded full CPD accreditation.